The people behind your home loan
We are a Brisbane-based mortgage broker with a different approach. Valet was started by Will Whitby to bring real relationships, honest advice, and straightforward loan solutions to the table. Today, he leads a growing team focused on helping people make smarter property decisions
William Whitby
Principal Broker
Will's journey started in asset finance before moving into mortgages, where he found his calling helping people navigate one of life's biggest financial decisions.
His approach is straightforward: we work for you, not the banks. With dozens of lenders to choose from, he focuses on finding the right fit rather than just the lowest rate. When he's not helping clients, you'll find him following his passions for sports, travel, and good food.
Valet Mortgage Brokers started with a simple idea: mortgage broking should be about people, not just products.
After years in finance, William Whitby saw too many clients getting pushed into loans that suited the bank, not the borrower. He started Valet Mortgage Brokers to do things differently, choosing lenders based on what fits the client, not just what looks good on paper.
We're proudly Brisbane-based, with all our work done locally. No offshore processing, no delayed calls with poor connections. When you work with us, you're dealing directly with people who understand this market and genuinely care about getting you the right outcome.
Our approach
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Our clients become part of the community. From coffee catch-ups to local events, we maintain genuine connections that go beyond the settlement date.
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We're Brisbane locals who understand this market. We know which suburbs are emerging, which developments offer value, and how to navigate the local property landscape.
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Yes, we have access to 60+ lenders. But we don't overwhelm you with every option. We focus on the 10 that matter most for your specific situation.
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Everything is handled right here in Brisbane. No overseas processing, no delayed communications, no concerns about where your personal information is going.
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While banks forget about you after settlement, we stay in touch. We'll proactively look for better deals, help with future moves, and remain available whenever you need guidance.
Ready to work with us?
Mon–Fri: 9:00am–4:00pm
Sat: 9:00am–12:00pm
Closed Sunday and public holidays
Every situation is different, and every client deserves a personalised approach. Let's have a conversation about your goals and how we can help you achieve them.